Terms & Conditions

Effective Date: November 11, 2026

Last Updated: November 11, 2026

Welcome to the website of P&A Plumbing ("we," "our," or "us"). By accessing or using our website, submitting a service inquiry, or scheduling services, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with these terms, please refrain from using this website.

1. Scope of Services & Licensing Separation

This website represents two distinct service operations serving Buena Park and surrounding California communities:

  • P&A Plumbing (Licensed Plumbing Contractor): All plumbing services—including 24/7 emergency plumbing, sewer repair, whole-home repiping, gas line installation, water heater and tankless water heater services, new construction plumbing, and permitted plumbing remodeling—are performed under California Contractors State License Board (CSLB) License #CA1105960.

  • Elpidio & Armando – The Handymen (Property Maintenance & Repair): General home maintenance, cosmetic repairs, minor installations, carpentry, painting, flooring, cabinetry, doors/windows, concrete touch-ups, minor roof repairs, sprinkler maintenance, and minor electrical fixture swaps are performed as non-licensed handyman and home repair services in accordance with applicable California small-project exemptions.

License #CA1105960 applies strictly to plumbing work and does not extend to non-plumbing handyman services unless otherwise stated in a formal, written contract.

2. Website Information & No Binding Contract

The content on this website—including service descriptions, maintenance tips, and general pricing discussions—is provided for informational purposes only.

  • Submitting an online contact form, requesting a callback, or receiving an initial phone estimate does not create a binding service contract.

  • A binding agreement is formed only after an on-site inspection (when required) and your written or verbal authorization of a formal estimate or work order.

3. Estimates, Pricing, and Hidden Conditions

  • Estimates: Written estimates are based on visible site conditions at the time of inspection and remain valid for 30 days unless otherwise noted.

  • Unforeseen Conditions: Plumbing systems, subflooring, framing, and underground lines are often concealed behind walls or slabs. If technicians uncover pre-existing code violations, severe pipe deterioration, water damage, or structural issues during the course of work, we will pause and notify you of any necessary scope and pricing adjustments before proceeding.

  • 24/7 Emergency Services: After-hours, weekend, and holiday emergency dispatch requests may be subject to emergency dispatch or overtime service rates, which will be disclosed prior to dispatching a technician.

4. Appointments, Access, and Cancellations

  • Property Access: You agree to provide safe, clear access to the work area, shut-off valves, electrical panels, or outdoor utilities at the scheduled appointment time, and to ensure pets are safely secured.

  • Rescheduling & Cancellations: For non-emergency appointments, please provide at least 24 hours' notice if you need to cancel or reschedule.

5. Payments and Billing

  • Payment is due in full upon completion of the work unless alternative milestone billing terms are established in writing prior to project start (such as for large-scale repipes or remodels).

  • We reserve the right to require a material deposit for custom orders, water heaters, fixtures, or multi-day installations.

  • Past-due balances may be subject to late fees and collection costs as permitted by California law.

6. Warranties and Manufacturer Guarantees

  • Workmanship: We stand behind the quality of our labor. Specific workmanship warranty terms will be outlined on your service invoice or project agreement.

  • Materials & Equipment: Water heaters, tankless units, faucets, fixtures, and appliances carry their respective manufacturer warranties. We are not liable for manufacturer defects, though we will assist with warranty documentation where applicable.

  • Exclusions: Workmanship warranties do not cover damage caused by customer misuse, neglect, pre-existing faulty infrastructure not replaced during service, tree root intrusion into unreplaced sewer lines, or acts of nature.

7. Intellectual Property

All text, branding, logos, slogans (including "Your Home, Our Priority"), project photographs, and design elements on this website are the property of P&A Plumbing and Elpidio & Armando, and are protected by applicable copyright and trademark laws. You may not reproduce, copy, or redistribute site content without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by California law, P&A Plumbing and Elpidio & Armando shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or reliance on informational content published herein. Our total liability for any claim arising out of services performed shall not exceed the total amount paid by you for the specific service giving rise to the claim.

9. Third-Party Links

Our website may link to third-party resources, product catalogs, or review platforms. We do not endorse and are not responsible for the content, accuracy, or availability of external websites.

10. Governing Law

These Terms & Conditions and any disputes arising out of your use of this website or our services shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

11. Changes to Terms

We reserve the right to update or revise these Terms & Conditions at any time without prior notice. Changes take effect immediately upon posting to this page.

12. Contact Information

For questions regarding these Terms & Conditions, estimates, or service agreements, please contact us:

P&A Plumbing

Plumbing Division (CA Lic #CA1105960) & Elpidio and Armando – The Handymen